How to Get Customers to Leave You Better Reviews Online
90% of consumers read online reviews before visiting a store, making them a vital part of any business’s marketing strategy.
Want to boost your business’ reviews online? Check out these five strategies to get customers to leave good reviews for your store.
1. Incentivize Customers
How can you incentivize customers? Give your customers a reason to leave a review.
You can offer them a discount code or an entry into a contest as a “thank you” for taking the time to leave you a review. This is a great way to let them know that you care about them and are thankful for their business.
2. Just Ask for the Review
Wondering how to ask for a review? All you have to do is ask!
Send a follow-up email after someone makes a purchase and ask them to leave you a quick review. We live in a busy, high-paced world, so customers may forget to leave a review or may not know how important it is to you.
In addition to asking your customers for reviews, you can have another company that reviews business products and services to write a review for your business. Getting listed in a top ten style of an article can help you get in front of more potential customers.
3. Respond to All Reviews
It’s important to respond to all customer reviews, whether they’re good or bad. This lets your customers know that you care about their opinions. When they see that you respond, they will be more likely to leave reviews.
Even if you get negative reviews, you should respond. You may be able to change their experience and turn them into a raving fan.
4. Keep It Simple
If you want to get more Google retail store reviews, keep it simple. If the review process is too complicated, people will avoid it at all costs. Instead, send a quick link to a review page through email or have links on your page. The fewer steps that your customers have to take, the better.
5. Use Social Media
When you want to boost reviews on your products or services, take advantage of social media. There are many places that customers can leave reviews aside from your website. Your Facebook business page, for example, is a great location to collect reviews.
In addition to collecting reviews, you can share them on your social media pages. This can not only attract new customers, but it can encourage (or remind) your current customers to leave reviews about their experiences with your business.
How to Get Customers to Leave Raving Reviews
When growing your business, customer reviews are necessary. Now, you no longer need to wonder how to get customers to leave reviews. Use these steps so you can sit back and watch the raving reviews roll in.
Did you find this article useful? If so, be sure to check back regularly for more great advice and tips.