Last year, there was only a small fraction of traditional companies who were creating full-featured digital ecosystems. Recently, the trend has begun rapidly gaining momentum.
In case this term is new to you, a digital ecosystem is a collaborative group of participants sharing digital platforms to reach win-win goals. This definition from Gartner Research is somewhat broad, but you’ll understand more by the end of this article.
Nowadays, digital ecosystems are becoming popular because innovative organizations are realizing that creating a cohesive digital environment for their users is a good way to increase revenue. Moreover, this helps them to personalize services, build meaningful relationships with their customers, and fill in the gaps in their business’ strategy.
Indeed, the numbers back this up
The MIT Sloan Management Review report showed that in 2015, businesses that drew over 50% of their income from digital ecosystems saw an increase in profits that was 32% higher than average.
Gartner Research’s 2017 CIO Agendareport found that 79% of the top-performing companies take part in a digital ecosystem, whereas less than half of the companies rated as average performers did.
The digital economy changes fast. Thanks to cloud computing, organizations no longer require their own data centers to go digital.
Ready-made Solutions built with the Latest Advancements in Artificial Intelligence
Meanwhile, businesses are able to select ready-made solutions built with the latest advancements in artificial intelligence. These tools help automate various business functions, such as those involving customer service, improving their customer experience while reducing overhead and increasing efficiency in the process.
Having a digital ecosystem is more valuable now than ever before because there are practically endless ways to connect prospective customers with services and products. In the past, retailers controlled only the in-store experience. Today, they also have to manage their brands and UX on IoT devices, mobile phones, desktops, social media apps, and so on. Ultimately, that’s why more and more companies now apply AI-based robots to interact with clients.
Get Your Own Aitheon Digital Ecosystem
At the same time, developing a digital ecosystem demands a flexible game plan and a well thought out strategy. Businesses need to identify how they are actually going to add value and they need to choose the right partners to help them achieve it.
That’s why Aitheon has made its valuable experience and game-changing technologies globally available. Aitheon provides solutions that are catalysts for innovation—from real-time data intelligence, AI and BI, and the connectivity of growing ecosystems, to human-centered design, macroeconomic forces, and more.
For Aitheon, the personal digital ecosystem means the ability to create a deep connection with customers. But this is only possible when we do our best to fully understand what is required and how we can make a difference.
With a significant portfolio of developing advanced robots and AI tools implemented in government systems, Aitheon may prove to be a powerful partner for various businesses across the globe.